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1.5 Based on 42 reviews
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THIS COMPANY IS SUCH A JOKE. THESE AGENTS ARE TRAINED TO SELL YOU THE MIN YOU GET ON THE PHONE TO HELP YOU WITH YOUR WEBSITE. I HAD MY WEBSITE HACKED AND WITHIN 4 MINS INTO THE CALL I WAS PITCHED. THESE REPS ARE TRAINED TO SELL YOU. THE AGENT EBEN ADMITTED THEY ARE BASED ON COMMISSION PAYOUTS BASED ON THE SELLS THEY GET. WHAT A JOKE. I HAVE READ SO MANY BAD REVIEWS ON THIS COMPANY. SUCURRI OFFERS BETTER PRICES THEY MAY NOT HAVE LIVE SUPPORT BUT... Read more

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This company is absolutely disgusting. I came to a job interview and it felt like the managers felt threaten by my skills. This job is based on commission so if you don't sell you will be FIRED! from what I heard the main man Blake walks around harassing people and people have to hear his vacation stories (show off ) I am so glad I got to see how this company runs by. The office location is in a good area but I rather work some where else than... Read more

Was this review helpful? 3 0

I do not trust sitelock. They are liars with little knowledge but just trying to figureout things just like everybody else will do. They reap off!

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I got ripped off but revered charges. They tried to pull a bait and switch by changing the agreed upon 6 month contract to 12 months. When I found out they pulled a fast one, I contacted them: On Tue, Aug 2, 2016 at 12:04 PM, Tony wrote: I thought this was supposed to be for 6 months? ------ From: Antoinette Cromartie [mailto:acromartie@sitelock.com] Sent: Tuesday, August 2, 2016 3:06 PM To: Tony Subject: Re: Securing Your Site... Read more

Was this review helpful? 1 0

Th ENGs are ok, but overall, the Sitelock account teams and representatives are subpar and, at times, a nightmare. They do not listen. They do not take notes on your case. They promise the world, but under deliver. They hide behind contract when you ask for changes. They keep you in calls for hours trying to keep in you a bad plan. It is a very upsetting experiences. For example, one of my dedicated Bluehost server and site got infested with... Read more

Was this review helpful? 1 0

Very unhappy with SiteLock. I was hacked a couple of months ago, got talked into SiteLock, bought it and have now been hacked again. I called in and was told my FTP account had never been set up so he sent me instructions, then said it would take 4-5 hours to scan and fix. Today I get an email from Bluehost saying I still had malware, contact SiteLock to have another scan run. I called and they want another $149.95. What a scam! Read more

Was this review helpful? 1 0

When I signed up for SiteLock's website protection service in April (2016). They presented the $100 per month package and advised me that this was the most suitable package for my website since it had been previously hacked. I was desperate and wanted to protect my website at that very moment and purchase the first, second, and third month's service. But for me, this price was exorbitant and I told the representative that I will only signed up... Read more

Was this review helpful? 1 1

I received an email from Justhost saying they have deactivated my account due to serious malware infection and they are offering Sitelock for a hefty price more expensive than the hosting package I've subscribed to. I find this odd since I am only hosting a simple website and I know my codes but nonetheless I deleted my files to get rid of the "malwares" to have my account reactivated. Contacting Justhost support is a useless waste of time which... Read more

Was this review helpful? 2 1

This has really been a very shady affair involving JustHost and SiteLock. Just like everyone else a couple sites went down. I was able to correct the problem. Two days after I resolved the issue myself, my service with JustHost was suspended. I received an email detailing what happened, with three files listed as infected with malware. I take care of those files and tried to contact JustHost to get my sites back up. When I try to speak to... Read more

Was this review helpful? 1 1

Here is the process.... 1) I got a phonecall from someone at Sitelock. I told them I was not interested in their services 2) I get an email from Hostgator about them being involved with them (starting to get nervous) 3) 1 of 30 sites gets hacked, followed by all the sites on my hosting CPANEL (strange that this only occured after Sitelock was given my information) 3) All sites are now down, including some old sites that have 1 HTML page in it 4)... Read more

Was this review helpful? 2 0
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