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When I signed up for SiteLock's website protection service in April (2016). They presented the $100 per month package and advised me that this was the most suitable package for my website since it had been previously hacked. I was desperate and wanted to protect my website at that very moment and purchase the first, second, and third month's service. But for me, this price was exorbitant and I told the representative that I will only signed up for 3 months. He agreed.

Prior to the end of June I contacted SiteLock via the database area and informed them that I ish to cancel the service.

They did not respond.

I called. Today July 7, 2016 I got through by phone and advised them of my intention to cancel the service. But to my utter shock and dismay Richelle Eckert, a Account Manager sent me an email that says "On or prior to the Subscription Date, Customer agrees to pay SiteLock $1188 per year...".

She advised me that she will not cancel the service and more or less that I must pay the amount for the upcoming months/year/years.

If the service is not cancel then it renews for the upcoming year/years.

I was never sent nor did I sign such an agreement nor would I agree to such an agreement.

My name was automatically placed, online, up to the agreement and a signature created for me.

The purpose of this review is to advise others to be very, very careful when dealing with SiteLock. Or avoid them at all cost.

Reason of review: Fraud .

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

Sitelock Cons: Hidden costs, Monthly packages, Poor customer service, Salespeople, Fraud with contract.

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