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1.5 Based on 45 reviews
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i recently called sitelock. I called them last year and kept in touch with a agent. when hostgator advised me my websites were hacked i called the agent (not saying his name because this company will fire him) to help. it is crazy how much money this company wants to protect sites. He told me to protect about roughly 11 websites i was looking at $360 monthly. before i used to pay for full protection but i stopped services once i had a... Read more

Was this review helpful? 5 0

So. I was with netfirms when they were an independently owned company; then, my understanding is that they were bought out by EIG which is the owner of sitelock. AND THEN, after 10 years of service, starting December 2015; I started getting lockout of my hosting account and they asked me to subscribe to sitelock. So, I've been a sitelock customer for the last 8 months. They have phoned me 3 times to try and upsell me and apparently, didn't... Read more

Was this review helpful? 2 0

I have an account with hostmonster and suddenly out of the blue I receive an email saying that there is malware found on my account. If this was true then a simple copy of the scanned file would show me where the malware is located. However this time hostmonster were not willing to tell me where I could find the malware, would not let me run my own scans and simply transferred me to Sitelock. They offered no help or information only a sales plan... Read more

Was this review helpful? 2 0

Horrible tactics, Invent malware and threats, send threatening emails, and follow it all up by phone calls. They want you to pay them a monthly fee and they threaten your web site - i.e. your business, if you do not comply. . What a scam... They basically FORCE you to pay them money or else your site will be suspended. IPAGE is an accomplice to this by allowing Sitelock to do operate the way they do. It is worth investigating other web hosting... Read more

Was this review helpful? 3 0

I just called Sitelock and requested a manager to call me back and rep said they want to know why. I told them I really don't want to go into the issues with them because I've called in numerous times over the past 3 weeks. The guy was extremely rude and told me only the billing dept could help. I actually wanted to speak to a manager one last time to see if I can resolve site and firewall issues before canceling my service. This guy was telling... Read more

Was this review helpful? 3 0

SiteLock is just another run-of-the-mill web security company. They don't have qualified engineers or developers in their office. The sales team people only care about closing deals.  The point person they assigned to me doesn't have a clue what we need and what their "engineers" are doing. They did not keep to the timeframe.  They were very slow in responding to e-mails.  I mean, we’ve had to follow up twice on some instances just to get them... Read more

Was this review helpful? 4 0

I never would write something like this And just stop doing business with them except I think there is a real problem going on and more people need to share their experiences. I've maintained an information only blog site and had over 1.5 million visitors. Sitelock partnered with BlueHost and it's been agonizing ever since. As everyone else stated, I was threatened of being black listed if I don't purchase their program. After doing so, things... Read more

Was this review helpful? 3 0

THIS COMPANY IS SUCH A JOKE. THESE AGENTS ARE TRAINED TO SELL YOU THE MIN YOU GET ON THE PHONE TO HELP YOU WITH YOUR WEBSITE. I HAD MY WEBSITE HACKED AND WITHIN 4 MINS INTO THE CALL I WAS PITCHED. THESE REPS ARE TRAINED TO SELL YOU. THE AGENT EBEN ADMITTED THEY ARE BASED ON COMMISSION PAYOUTS BASED ON THE SELLS THEY GET. WHAT A JOKE. I HAVE READ SO MANY BAD REVIEWS ON THIS COMPANY. SUCURRI OFFERS BETTER PRICES THEY MAY NOT HAVE LIVE SUPPORT BUT... Read more

Was this review helpful? 5 1

This company is absolutely disgusting. I came to a job interview and it felt like the managers felt threaten by my skills. This job is based on commission so if you don't sell you will be FIRED! from what I heard the main man Blake walks around harassing people and people have to hear his vacation stories (show off ) I am so glad I got to see how this company runs by. The office location is in a good area but I rather work some where else than... Read more

Was this review helpful? 9 0

I do not trust sitelock. They are liars with little knowledge but just trying to figureout things just like everybody else will do. They reap off!

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