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Sitelock.com is a scam. They lead you to believe their service will protect your site from a DoS and it still happens. They lock you into a long term contract and when there is a disruption, there is no consideration of a credit for the service they did not deliver. We...
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1.0
I didn't like
  • Made me loose money with the poor customer handling
  • That they are into quick sales and don not know what selling
#1117783
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I have had hosting accounts at HostGator, BlueHost & GoDaddy for years with dozens of sites with each. All of my sites with HostGator & BlueHost get emails from SiteLock stating that I have malicious code on my site and the server gets shut down. The solution is always...
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WhiteFirDesign
WhiteFirDesign

The majority of owners of SiteLock also run the Endurance International Group, https://www.whitefirdesign.com/blog/2016/09/08/one-of-sitelocks-owners-is-also-the-ceo-of-many-o...

1.0
I didn't like
  • Intimidation tactics
  • Having to rebuild the website
  • Extortion tactics
#1114071
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In March of this year my website was hacked while I was on vacation. My hosting provider bluehost shut my site down. When I called I was routed to sitelock and told by a salesman that I had to pay 3000 to clean and restore the site or I could opt to do a monthly...
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WhiteFirDesign
WhiteFirDesign

The parent company of Bluehost is the Endurance International Group, which is run by the majority owners of SiteLock, https://www.whitefirdesign.com/blog/2016/09/08/one-of-si...

cathy_nance_76
cathy_nance_76

10/07/2017 - today I received an email from sitelock : "Thank you for your recent renewal. Your SiteLock services have renewed on one or more of your domains."I absolutely did...

1.0
I didn't like
  • Poor customer service
  • Misrepresentation
  • Scam
#1111362
Reply to reviews

Sitelock - Terrible

Sitelock
#1134784
1.2
Details
Sitelock uses strong arm sales techniques to convice you to use their product for 12 months. I had to pay them $600 to get out of a bad contract. I spoke with their supervisor named Devon who was rude and obnoxious. Terrible Experience!
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money

Bad business SiteLock

Sitelock
#1129252
1.0
Details
I made a miatake by trusting SiteLock automatically because they were the 3rd party connected to my web hoster. I didnt research SiteLock before doing business with them. I would not recommend doing business with SiteLock. This company does dishonest business. You will also find yourself fighting with them for unjust charges. I learned much too late about the bad reviews. Lessons learned...
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website

Sitelock - Sales Representative Review

Sitelock
#1113366
Also feel this is a scam. Tried this with me a few years ago and they asked money to unhack my site. Hired tech guys at Fivver and got unhacked for cheap. Don't buy from site lock. I was upset and the rep hung up on me.
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Short Review on August 03, 2016

Sitelock
#894297
1.0
Details
I do not trust sitelock. They are liars with little knowledge but just trying to figureout things just like everybody else will do. They reap off!
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Usability
I AM STARTING CLASS ACTION I also received these messages and after some research, I saw it was an extortion style scam. I should have taken that as a warning to switch hosting providers. But silly me did not and stayed with Hostgator. Well, this morning, I received an...
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#1098203
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A few years ago the web site I oversee experienced a php injection attack. After I manually cleaned everything, Bluehost technicians suggested I install SiteLock. Wary of another attack, I followed their advice and signed up for the FREE, basic package, which was...
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#1097073
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My (Hostgator) server got hacked in Feb 2017. I host several small websites for about $100.00 per year each. Somehow one of the sites had some suspicious files placed in it. Hostgator shut down all of my sites and recommended/directed me to SiteLock. I was told that...
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ClassActionHostgator
ClassActionHostgator

I will be exploring starting a class action to put an end to this disgusting business practice.For anyone interested, please email HostgatorClass@gmail.com

1.2
I didn't like
  • Very frustrating
#1085170
Reply to reviews
I have no idea who they are. My credit card was charged $59.99. I have NEVER used that card for Internet purchases. I have no idea how they got the number, but had to cancel the card and have a new one issued. Tried to contact them to no avail. No return calls. No...
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Anonymous
Ajay Naresh

only use getasra security yearly payment cheap and all the best

1.0
#1064705
Reply to reviews
I host with BlueHost. My website got hacked. Bluehost redirects you to Sitelock for help, AFTER you buy the $98 annual fix plan. Then all you get is a sales person who tries to sell you more. NO HELP FOR WHAT I JUST BOUGHT. I have a 3 page website and they wanted me to...
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ClassActionHostgator
ClassActionHostgator

I received an email that my websites were taken offline due to abuse and that I should get SiteLock to fix it and let them know when this has been completed. There is no way t...

WhiteFirDesign
WhiteFirDesign

Bluehost is owned by the Endurance International Group (EIG), which also owns quite a few other web hosting brands.The Endurance International Group discloses in financial doc...

1.0
I didn't like
  • Scam
#1062052
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Sitelock contacted me that they had found malware on my site. I then received a second email Ticket # XXXXXX has been opened, the email was basically blank . When I contacted them for details on either and both events the run around started. Finally a SR Security...
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1.0
#1059773
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Nov 2016 I hired SiteLock (via BlueHost web hosting company) for 6 months at $99/month to protect my high school memorabilia web site. It was a 6 month commitment and paid with my AMEX card. Each month Sitelock billed and AMEX paid. After 7 payments/months I called AND...
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1.4
I didn't like
  • Poor service
  • Fraud with contract
#1057211
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