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Sitelock - Be careful with this company.

Told someone in our organization, that we had the product, and time to renew. We didn't have it. And the person signed on to the contract for one year. To get out of Contract, $420.00. Big scam. We see a non profit organization too. And told them that. Still charged us.
1.0
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#1207928
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Wow, I carelessly didn't backup my files after launching my site. I was then told by BlueHost that I had malware and they suspended my hosting. I contacted bluehost and was then transferred to a nice agent by the name of "Matt". He carefully explained to me what may...
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WhiteFirDesign
WhiteFirDesign

You research seems to have miss something important information.The majority owners of SiteLock also run the Endurance International Group (EIG), https://www.whitefirdesign.co...

5.0
#1205361
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I have had the same issues but with sitelock they told me that for US$50 a month i would get the firewall and all my spam emails would disapear, as they would find the malware causing it on my web site. They would do a free clean that finds everthing, well they found...
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1.0
I didn't like
  • Everthing
#1205005
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Bluehost took down my sites and sent me an email claiming I was hacked and there was malware on my sites. When I went to chat w/support about it I was shunted to a Sitelock service rep who did a hard sell on their service claiming they would clean up the site and...
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ClassyShrimp
ClassyShrimp

Exactly same thing happened here. This is NOT a coincidence, it's a well-though business plan.

#1194214
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I had sitelock over three domains for few months now. in the first attack the whole system collapsed. I got simple DDOs attack on my server and the whole website went down. I lost 2 days of business. reporters were calling to ask me what happened to the website. I...
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1.0
#1190989
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My website was hacked last month and there was malicious all over my site. HostGator said they would fix it for $300 and $49 monthly to monitor it and fix it in case anything happens again. I was so upset because it was so expensive to just to clean it so I decided to...
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1.0
#1182274
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Bluehost claimed my website suddenly acquired malware after running fine for four years and being fully patched up. They threatened to disable my site Google search console found no such malware. Conveniently, their "partner" Sitelock could clean my site for $25-$100...
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#1179818
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Ever see those commercials? Where there is a dental guy that tells the patient he has a really bad toothache and then just says "goodbye" and when the patient says "where you going? Aren't you going to fix it?" The dental guy says, "oh no, I'm not a dentist, I'm a...
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1.0
#1175053
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Sitelock - Terrible

Sitelock uses strong arm sales techniques to convice you to use their product for 12 months. I had to pay them $600 to get out of a bad contract. I spoke with their supervisor named Devon who was rude and obnoxious. Terrible Experience!
1.2
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#1134784
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Bad business SiteLock

I made a miatake by trusting SiteLock automatically because they were the 3rd party connected to my web hoster. I didnt research SiteLock before doing business with them. I would not recommend doing business with SiteLock. This company does dishonest business. You will also find yourself fighting with them for unjust charges. I learned much too late about the bad reviews. Lessons learned...
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
#1129252
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