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Well, being with SiteLock has been a rollercoaster ride which never went up! I am with hostgator and they 'highly' recommended sitelock to us so we being an ecommerce business bought sitelock's basic plan to start with. Now we haven't really been hacked earlier just...
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1.4
I didn't like
  • That they are into quick sales and don not know what selling
  • Fraud with contract
#1051811
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When I refuse to take site lock security plan and site lock continuously Attacking on my website. This is not a joke I have a proof . Site lock injected virus on my website As a result my hosting provider blocked my all port. When I have scan my website then what i get...
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I didn't like
  • Worst company
  • That they are into quick sales and don not know what selling
#1046571
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My site was suspended due to malicious files. I had sitelock added through my host in cpanel and contacted sitelock to help me get my site unsuspended they helped me through the whole thing. Had a ticket sent through to their experts and I received an email shortly...
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5.0
#1041690
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Short Review on July 03, 2016

Sitelock
#876389
1.0
Details
Sitelock has been emailing me every hour per each of my domains telling me I have malware.. 2 of my domains have only a brief text line on the index page... i noticed at the bottom of the emails it gives an option to unsubscribe from promotional emails... hopefully these guys dont shut down all my websites... hostgator customer now for 6 years or so...
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website

Other Product Review

Sitelock
#748009
1.0
Details
I had a $600 loss with sitelock!!!!!!
Comment
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Diversity of Products or Services
Price Affordability
Privacy and Data Security
I was already frustrated with SiteLock due to an interaction I had with there "Service" ... more like Sales... team years ago. For some reason BlueHost signed me up for SiteLock's free service (which they told me only scans like 20 files on my server)... with a...
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Anonymous
ajaynaresh

Try getastra security You need not to do any thing. cheap n best relible service first n only WAF comtible with SSL its realy work for me read my review.

1.0
I didn't like
  • Misrepresentation
  • Hidden costs
  • Salespeople
#1037377
Reply to reviews
All above customer review are 100% true about site lock. But i am lucky I escaped from sitelock Scam and extortion. I was about to renew a plan of site lock. First they give there plan 1540/INR with hostgator then your site hacked being injected lots of malware every...
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Anonymous
Ajay Naresh

I have used site lock service and its my personal experience. Its not a false review its all true 10000 % worst experience in my life with site lock. Despite of having all fea...

Anonymous
Anonymous

Thats interesting.. Sitelock did setup my firewall and scanner perfectly upon providing cpanel creds and took care of everything for me. The reason why you must have had troub...

1.0
I didn't like
  • Scam
#1036381
Reply to reviews
Worst experience ever. This company is 100% corrupt. One day after signing up for websites for the service, I realized that it didn't meet my needs. I tried to cancel. The people on the phone got me so upset, I had a panic attack. Regardless of that, they refused to...
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1.0
#1033513
Reply to reviews
When i signed up they said they would cover all my subdomains under my one domain, but my subdomains kept getting hacked and infected with malware. I was paying $80 a month and got locked into a 6 month contract. When I mentioned my subdomains getting hacked, they kept...
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#1023261
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Bluehost added sitelock lite to my account with no previous notification or contact. I am told now that to cancel it I must write to sitelock. Bluehost refuse to remove it from my account. I spent some time on their live chat trying to get them to remove what they...
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Anonymous
Anonymous

I just received an invoice from the same hosting Co. saying I get it free for a couple of months and got the same chat response as you. Did you end up emailing the address the...

#1021704
Reply to reviews
Get as far away from this company as you can. Nothing but a pain in the neck. I was notified by Google my site had been hacked. Decided to use Sitelock. Their "sales person-tech" told me some FTP accounts looked very suspicious. What it turns out is those FTP accounts...
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#1020589
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as a small business I felt hostage to Sitelock for cleaning our website that had been hacked (an Asian *** site!!)- In less than 2 weeks we realized that the 'cleanse' did not really work- our site was too damaged. I had to move the hosting and redo our site. My tech...
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WhiteFirDesign
WhiteFirDesign

Your website likely wasn't too damaged to be fixed after being hacked and wouldn't have needed to be re-done. Instead, based on our experience, SiteLock probably didn't proper...

#1015985
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