Latest review first
Pissed Consumer Interviews ?
My website is hosted at bluehost. I got an email from sitelock about a malware and my account was instantly deactivated.I logged in to the live chat asking for Security, then I got a call from a weird dude from SITELOCK.This guy started asking me how much money I make from that website, and tried to convince me to pay +$700 a year to have the malware removed and some firewall installed.After I repeatedly told him I have no money to invest in that BLOG, he actually told me:"Use someone else's money. Just use a credit card."Every time I told him that I just needed to remove the malware, he would try to scare me saying that it wont work, they will come back, hiring SiteLock is the ONLY way.I felt creeped out and hung up.After some google searches I realized those guys are a scam.Went to the live chat again and asked to speak with customer support.A Bluehost guy told me that all I had to do was delete 3 files on the file manager and the account would be reactivated.I did that in 3 minutes and solved the problem.Sitelock is a scam.
Sitelock - I new this was a scam from the beginning and I was right.
This is a total rip off. They make the promise of fixing your website then extort money from you. I could have fixed the problem myself had I taken the time.
Company wrote 0 private or public responses to the review from Nov 27.
My sites were hosted with Bluehost and I received an email one day that my sites were infected with malware and my entire account and all the websites were suspended immediately with no warning. I tried to contact Bluehost's technical support and was given a phone...Read more
Company wrote 0 public responses to the review from Oct 07.
I didn't like
- Poor practices
- Scare tactics
bought a sitelock fix package on bluehost for 300 usd for 3 sites.. then they transfer me to sitelock and the customer rep there says that this is not enough ... i need to buy a package which will cost me 900 usd ... to which i asked them to f o ! i asked for a refund...Read more
Company wrote 0 public responses to the review from Sep 25.
I had just renewed my subscription to bluehost and i truly regret it. All seven of my websites were hacked. Bluehost is partnered with Sitelock. Sitelock contacted me first to tell me my websites were hacked a few days ago. Bluehost deactivated my account 2 days later...Read more
Company wrote 0 private or public responses to the review from Sep 11.
They prey on you via hostgator inside information. Their relentless account reps wont stop calling, ever. Their information is not accurate, a google scan done today shows my sites are free and clear of malware but their money hungry reps say no, they are going to...Read more
Company wrote 0 private or public responses to the review from Aug 27.
I didn't like
- Scare tactics
- Relentless calling
Received a call today from Sitelock. I had their service on my previous web host nearly two years ago. They called and said they had "concerns" about my site and the security issues. I checked with my current provider and they scanned my site as part of their hosting...Read more
Company wrote 0 public responses to the review from Jul 25.
I signed up with Host Gator for a personal website. I don't need or want e-commerce or SSL and I didn't choose this feature. I think it was included but may have been 1 month free or something like that. I Immediately started getting phone calls from Sitelock everyday...Read more
Company wrote 0 public responses to the review from Jul 20.
Why you should not subscribe to this plan: I subscribed and got my site hacked. Called SiteLock and spoke with them, they sold me a "super scanning plan" that will entirely scan my site and remove any malware from it. Great. Two days later, my site gets massively...Read more
Company wrote 0 private or public responses to the review from Jun 29.
I didn't like
- No security
so expensive and useless run for the hills.. all they do us try and up sell you to higher cost plans...does not work!!! so expensive and useless run for the hills.. all they do us try and up sell you to higher cost plans...so expensive and useless run for the hills.....Read more
Company wrote 0 public responses to the review from Jun 12.
when you sign with sitelock which hostgator is pushing you for you sign a total one sided contract that only benefits them their sales is smooth and promises the world , delivery not so much , they are very expensive and when you decide you want to cancel then...Read more
Company wrote 0 private or public responses to the review from Jun 07.
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