Rate and Exit End chat and take a survey? Close and take surveyCancel What issue can we help you with today? Topicarrow_drop_down Descriptionarrow_drop_down Can you explain your problem in more detail? Start Chat •D Malware/Security: Site Deactivated for Malware I am...Read more
SCAM! What a horrible company! First they said it was only $15.99 - giving me the impression it was 16 dollars - turns out it was $1,599.!! Then when I asked about a monthly trial subscription they said it was fully refundable within 14 days. As soon as it was...Read more
I didn't like
- Deceitful business practices
The company said they will remove my website molware and put my website back on the servers within 3 business and they charge me $300 on 3/23/18. on 3/29/18 my website still not bee resolved and they said they lost my files. I call back asking refund since they could...Read more
My website is hosted at bluehost. I got an email from sitelock about a malware and my account was instantly deactivated. I logged in to the live chat asking for Security, then I got a call from a weird dude from SITELOCK. This guy started asking me how much money I...Read more
I intended only signing up for sitelock for a few months while I tried to resolve some malware issues with my hosting service for my five websites. When I called to cancel, I was informed that I had signed up for a 6 month period and was responsible for the full 6...Read more
I have tried for several months to cancel service. They put up one barrier after another to prevent that and keep collecting my money month after month. My opinion: this is a scam. I have no more to say, but this site requires 100 words. On old Olympics towering top, a...Read more
Sitelock - Be careful with this company.
Told someone in our organization, that we had the product, and time to renew. We didn't have it. And the person signed on to the contract for one year. To get out of Contract, $420.00. Big scam. We see a non profit organization too. And told them that. Still charged us.
Wow, I carelessly didn't backup my files after launching my site. I was then told by BlueHost that I had malware and they suspended my hosting. I contacted bluehost and was then transferred to a nice agent by the name of "Matt". He carefully explained to me what may...Read more
I have had the same issues but with sitelock they told me that for US$50 a month i would get the firewall and all my spam emails would disapear, as they would find the malware causing it on my web site. They would do a free clean that finds everthing, well they found...Read more
I didn't like
Bluehost took down my sites and sent me an email claiming I was hacked and there was malware on my sites. When I went to chat w/support about it I was shunted to a Sitelock service rep who did a hard sell on their service claiming they would clean up the site and...Read more
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