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Pissed Consumer Interviews ?

My website is hosted at bluehost. I got an email from sitelock about a malware and my account was instantly deactivated.I logged in to the live chat asking for Security, then I got a call from a weird dude from SITELOCK.This guy started asking me how much money I make from that website, and tried to convince me to pay +$700 a year to have the malware removed and some firewall installed.After I repeatedly told him I have no money to invest in that BLOG, he actually told me:"Use someone else's money. Just use a credit card."Every time I told him that I just needed to remove the malware, he would try to scare me saying that it wont work, they will come back, hiring SiteLock is the ONLY way.I felt creeped out and hung up.After some google searches I realized those guys are a scam.Went to the live chat again and asked to speak with customer support.A Bluehost guy told me that all I had to do was delete 3 files on the file manager and the account would be reactivated.I did that in 3 minutes and solved the problem.Sitelock is a scam.
My sites were hosted with Bluehost and I received an email one day that my sites were infected with malware and my entire account and all the websites were suspended immediately with no warning. I tried to contact Bluehost's technical support and was given a phone...
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1.0
I liked
  • Extortion
I didn't like
  • Poor practices
  • Scare tactics
#1375775
Reply to reviews
bought a sitelock fix package on bluehost for 300 usd for 3 sites.. then they transfer me to sitelock and the customer rep there says that this is not enough ... i need to buy a package which will cost me 900 usd ... to which i asked them to f o ! i asked for a refund...
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#1365720
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I had just renewed my subscription to bluehost and i truly regret it. All seven of my websites were hacked. Bluehost is partnered with Sitelock. Sitelock contacted me first to tell me my websites were hacked a few days ago. Bluehost deactivated my account 2 days later...
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Anonymous
Anonymous

I heavily suspect that SiteLock are hacking websites. I have many clues that point toward them. When I have been victim from their attempt, they tried to ask me 70$/month to r...

1.0
#1353060
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They prey on you via hostgator inside information. Their relentless account reps wont stop calling, ever. Their information is not accurate, a google scan done today shows my sites are free and clear of malware but their money hungry reps say no, they are going to...
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1.0
I liked
  • Harrasing
  • Scary
  • Extortion
I didn't like
  • Extort
  • Relentless calling
  • Scare tactics
#1339932
Reply to reviews
Received a call today from Sitelock. I had their service on my previous web host nearly two years ago. They called and said they had "concerns" about my site and the security issues. I checked with my current provider and they scanned my site as part of their hosting...
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#1313009
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I signed up with Host Gator for a personal website. I don't need or want e-commerce or SSL and I didn't choose this feature. I think it was included but may have been 1 month free or something like that. I Immediately started getting phone calls from Sitelock everyday...
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#1308880
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Why you should not subscribe to this plan: I subscribed and got my site hacked. Called SiteLock and spoke with them, they sold me a "super scanning plan" that will entirely scan my site and remove any malware from it. Great. Two days later, my site gets massively...
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2.3
I didn't like
  • No security
#1291535
Reply to reviews
so expensive and useless run for the hills.. all they do us try and up sell you to higher cost plans...does not work!!! so expensive and useless run for the hills.. all they do us try and up sell you to higher cost plans...so expensive and useless run for the hills.....
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#1278580
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when you sign with sitelock which hostgator is pushing you for you sign a total one sided contract that only benefits them their sales is smooth and promises the world , delivery not so much , they are very expensive and when you decide you want to cancel then...
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#1274072
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Contact Sitelock

Mailing Address:
SiteLock
8701 East Hartford Drive, Suite 200
Scottsdale, Arizona 85255
United States
Phone:
(877) 257-9263
More
Watch out for your EIG hosting company, hostmonster or bluehost, to change your .htaccess file. They will add redirects so that on mobile phones the site will go to a *** site. If you call the hosting company they will try to sell you SiteLock protection and cleaning...
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Anonymous
Nelleke

Happened to me. This week has been ***

1.0
I didn't like
  • High pressure sales and unethical practices
#1263813
Reply to reviews