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Rate and Exit End chat and take a survey? Close and take surveyCancel What issue can we help you with today? Topicarrow_drop_down Descriptionarrow_drop_down Can you explain your problem in more detail? Start Chat •D Malware/Security: Site Deactivated for Malware I am...
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#1250011
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SCAM! What a horrible company! First they said it was only $15.99 - giving me the impression it was 16 dollars - turns out it was $1,599.!! Then when I asked about a monthly trial subscription they said it was fully refundable within 14 days. As soon as it was...
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1.0
I didn't like
  • Lies
  • Deceitful business practices
#1234740
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The company said they will remove my website molware and put my website back on the servers within 3 business and they charge me $300 on 3/23/18. on 3/29/18 my website still not bee resolved and they said they lost my files. I call back asking refund since they could...
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1.0
#1222144
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My website is hosted at bluehost. I got an email from sitelock about a malware and my account was instantly deactivated. I logged in to the live chat asking for Security, then I got a call from a weird dude from SITELOCK. This guy started asking me how much money I...
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1.0
#1220681
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I intended only signing up for sitelock for a few months while I tried to resolve some malware issues with my hosting service for my five websites. When I called to cancel, I was informed that I had signed up for a 6 month period and was responsible for the full 6...
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1.0
#1217491
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I have tried for several months to cancel service. They put up one barrier after another to prevent that and keep collecting my money month after month. My opinion: this is a scam. I have no more to say, but this site requires 100 words. On old Olympics towering top, a...
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#1211507
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Sitelock - Be careful with this company.

Told someone in our organization, that we had the product, and time to renew. We didn't have it. And the person signed on to the contract for one year. To get out of Contract, $420.00. Big scam. We see a non profit organization too. And told them that. Still charged us.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
#1207928
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Wow, I carelessly didn't backup my files after launching my site. I was then told by BlueHost that I had malware and they suspended my hosting. I contacted bluehost and was then transferred to a nice agent by the name of "Matt". He carefully explained to me what may...
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WhiteFirDesign
WhiteFirDesign

You research seems to have miss something important information.The majority owners of SiteLock also run the Endurance International Group (EIG), https://www.whitefirdesign.co...

5.0
#1205361
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I have had the same issues but with sitelock they told me that for US$50 a month i would get the firewall and all my spam emails would disapear, as they would find the malware causing it on my web site. They would do a free clean that finds everthing, well they found...
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1.0
I didn't like
  • Everthing
#1205005
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Contact Sitelock

Mailing Address:
SiteLock
8800 E. Chaparral Road Suite 130
Scottsdale, Arizona 85250
United States
Phone:
(877) 257-9263
More
Bluehost took down my sites and sent me an email claiming I was hacked and there was malware on my sites. When I went to chat w/support about it I was shunted to a Sitelock service rep who did a hard sell on their service claiming they would clean up the site and...
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ClassyShrimp
ClassyShrimp

Exactly same thing happened here. This is NOT a coincidence, it's a well-though business plan.

#1194214
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