I worked with HostGator on a blunt force attack on one of my website that allowed the hackers into my Cpanel somehow. Hostgator said that they no longer handle cyber attacks so I needed to contact Site Lock.
they continually tried t upsell me and the dashboard would always show lots of threats 'until today' because of the service doing its job. I was regulary hacked and told I needed to upgrade services and when I changed passwords internally and the malware stoppped. Event though I had 'premium security scanning' they stated that I would have to pay them hundreds extra and sign an annual agreement to remove the malware.
This is one serious racket they have going! !
Product or Service Mentioned: Sitelock Anti-malware Software.
Reason of review: Poor customer service.