Not resolved

I worked with HostGator on a blunt force attack on one of my website that allowed the hackers into my Cpanel somehow. Hostgator said that they no longer handle cyber attacks so I needed to contact Site Lock.

they continually tried t upsell me and the dashboard would always show lots of threats 'until today' because of the service doing its job. I was regulary hacked and told I needed to upgrade services and when I changed passwords internally and the malware stoppped. Event though I had 'premium security scanning' they stated that I would have to pay them hundreds extra and sign an annual agreement to remove the malware.

This is one serious racket they have going! !

Product or Service Mentioned: Sitelock Anti-malware Software.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jun 22, 2016.
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