Product: Sitelock Anti-malware Software Clear all filters (0 of 24 reviews match)
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I Immediately started getting phone calls from Sitelock everyday about an alert on my website and they wanted to talk about security. My website wasn't even set up yet so clearly a sales call. I hate sales calls with a passion especially when they leave messages every...
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Sitelock Anti-malware Software
#1308880
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SCAM!What a horrible company! First they said it was only $15.99 - giving me the impression it was 16 dollars - turns out it was $1,599.!! Then when I asked about a monthly trial subscription they said it was fully refundable within 14 days. As soon as it was installed...
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1.0
Product
Sitelock Anti-malware Software
I didn't like
  • Lies
  • Deceitful business practices
#1234740
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I call back asking refund since they could resolved the work, the billing department lady Briana Cartier said she have to charge $210 to cancel service agreement with sitelock or , you'll be paying $70 a month until six months. The company model is to cause more...
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1.0
Product
Sitelock Anti-malware Software
#1222144
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I intended only signing up for sitelock for a few months while I tried to resolve some malware issues with my hosting service for my five websites. When I called to cancel, I was informed that I had signed up for a 6 month period and was responsible for the full 6...
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1.0
Product
Sitelock Anti-malware Software
#1217491
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I have had the same issues but with sitelock they told me that for US$50 a month i would get the firewall and all my spam emails would disapear, as they would find the malware causing it on my web site. They would do a free clean that finds everthing, well they found...
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1.0
Product
Sitelock Anti-malware Software
I didn't like
  • Everthing
#1205005
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Sitelock.com is a scam. They lead you to believe their service will protect your site from a DoS and it still happens. They lock you into a long term contract and when there is a disruption, there is no consideration of a credit for the service they did not deliver. We...
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1.0
Product
Sitelock Anti-malware Software
I didn't like
  • Made me loose money with the poor customer handling
  • That they are into quick sales and don not know what selling
#1117783
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When I called I was routed to sitelock and told by a salesman that I had to pay 3000 to clean and restore the site or I could opt to do a monthly service which would include cleaning and getting it up again. I had no choice but to either sign up for 6 months or pay...
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WhiteFirDesign
WhiteFirDesign

The parent company of Bluehost is the Endurance International Group, which is run by the majority owners of SiteLock, https://www.whitefirdesign.com/blog/2016/09/08/one-of-si...

cathy_nance_76
cathy_nance_76

10/07/2017 - today I received an email from sitelock : "Thank you for your recent renewal. Your SiteLock services have renewed on one or more of your domains."I absolutely did...

1.0
Product
Sitelock Anti-malware Software
I didn't like
  • Poor customer service
  • Misrepresentation
  • Intimidation tactics
#1111362
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Bluehost redirects you to Sitelock for help, AFTER you buy the $98 annual fix plan. Then all you get is a sales person who tries to sell you more. NO HELP FOR WHAT I JUST BOUGHT. I have a 3 page website and they wanted me to pay $100/month. 10 minutes after I hung up...
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ClassActionHostgator
ClassActionHostgator

I received an email that my websites were taken offline due to abuse and that I should get SiteLock to fix it and let them know when this has been completed. There is no way t...

WhiteFirDesign
WhiteFirDesign

Bluehost is owned by the Endurance International Group (EIG), which also owns quite a few other web hosting brands.The Endurance International Group discloses in financial doc...

1.0
Product
Sitelock Anti-malware Software
I didn't like
  • Scam
#1062052
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Sitelock contacted me that they had found malware on my site. I then received a second email Ticket # XXXXXX has been opened, the email was basically blank . When I contacted them for details on either and both events the run around started. Finally a SR Security...
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1.0
Product
Sitelock Anti-malware Software
#1059773
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Well, being with SiteLock has been a rollercoaster ride which never went up! I am with hostgator and they 'highly' recommended sitelock to us so we being an ecommerce business bought sitelock's basic plan to start with. Now we haven't really been hacked earlier just...
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1.4
Product
Sitelock Anti-malware Software
I didn't like
  • That they are into quick sales and don not know what selling
  • Fraud with contract
#1051811
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