I have an account with hostmonster and suddenly out of the blue I receive an email saying that there is malware found on my account.
If this was true then a simple copy of the scanned file would show me where the malware is located.
However this time hostmonster were not willing to tell me where I could find the malware, would not let me run my own scans and simply transferred me to Sitelock. They offered no help or information only a sales plan - a $200 per domain plan!!
This is illegal and now seems to be the new scam with every host that Sitelock partner with, hostmonster, hostgator, ipage just to name a few.
This is illegal.
Reason of review: Complete scam.
Monetary Loss: $1800.
Preferred solution: Let the company propose a solution.
I didn't like: Fraud with contract, Poor customer service, Intimidation tactics, Website downtime.