Product: Sitelock Technical Support Clear all filters (0 of 6 reviews match)
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When I went to chat w/support about it I was shunted to a Sitelock service rep who did a hard sell on their service claiming they would clean up the site and protect it. All for only $150.00 per month for my 6 non revenue sites. I cleaned the files myself and got...
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ClassyShrimp
ClassyShrimp

Exactly same thing happened here. This is NOT a coincidence, it's a well-though business plan.

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Sitelock Technical Support
#1194214
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I just wasted $79.99 for 6 months.They did nothing to help fix my website . Do not sign up for them. It's a waste of money. I have host gator and I fix the issue myself less than 5 minutes. Do not sign and give them your credit card. They do nothing but just take your...
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Anonymous
AM

How did you fix the issue by yourself in 5 minutes? I just received an email from them and then was on the phone with their customer service rep.

1.0
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Sitelock Technical Support
#1001121
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I host close to a dozen websites with an host who has a service agreement with SiteLock. SiteLock scans your files to detect potentially risky scripts. So far, so good. One such script was found in one of my wordpress installs resulting in several emails sent from...
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Anonymous
Mary in Florida

What can we do if godaddy sent us over to sitelock and my husband thought there was no alternative and signed up for $129 a month services.

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Sitelock Technical Support
#988389
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I recently was referred by HostGator to SiteLock due to some suspicious code that appeared on my site. I am in need of someone to do a one-time scan through my files and remove inappropriate code. I was very put off by SiteLock's approach. When I first chatted with...
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Anonymous
Metavirus

Wow, I had no idea both companies had common ownership. Now it makes sense. ( Not in a good way. )

Anonymous
Josh

Well, here is the news: Hostgator and Sitelock is owned by the same company; EIG.

1.0
Product
Sitelock Technical Support
#982019
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Sketchy business! My site got compromised so I got the Sitelock911. After Sitelock911, the site's function was damaged. Of course their job was to delete all the malware they find, who cares if your site will look like a mess afterward. I called in to talk to an agent,...
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Sitelock Technical Support
#938918
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I contacted Sitelock as they were associated with the company that hosts our business site. We needed assistance with Malware and already had their basic package. When I spoke on the phone with a gentleman (calling him that is a joke) from Sitelock, he not only...
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Anonymous
Fabi Hamer

Thanks for this! Would you mind sharing the name of the other company your IT friend recommended? I am afraid to use Sitelock after all the negative reviews I keep seeing abou...

1.0
Product
Sitelock Technical Support
I didn't like
  • Customer service
  • Site security packages
  • Salespeople
#866956
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