State: Texas Clear all filters (7 of 135 reviews match)
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Th ENGs are ok, but overall, the Sitelock account teams and representatives are subpar and, at times, a nightmare. They do not listen. They do not take notes on your case. They promise the world, but under deliver. They hide behind contract when you ask for changes....
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#890348
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This company is running scams about "malware" being present on the site. What made this very obvious was the fact the lady kept calling me, and telling me I should really get the problem taken care of because I was losing money since Hostgator had disabled my site. Why...
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Anonymous
Anonymous

I too had cancelled my account with Sitelock after a month of not being able to even use my site. I would get an email saying "we scanned your site and malware was found." The...

1.0
#800081
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I got a message from Hostgator at 1:24am stating my account had malware issue. My sites were still up, I respond to the message[Hostgator got confirmation I received the email], coincidentally all my sites get "suspended". Try to contact hostgator chat, then transfer...
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Anonymous
Anonymous

Yes, similar experience.But beware: SL will try to get you to sign a contract, which is the worst contract I've ever seen. They they will try to hold you to it, intimidating y...

Anonymous
Anonymous

This is exactly what just happened to me. Happened to me last summer, too. I have to find a webhost that is not connected to SiteLock in any way.

1.0
I didn't like
  • Intimidation tactics
  • Site security package
  • Intrusion
#761011
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Reading the other submissions was like experiencing my own frustration with Sitelock. I recently received a google email informing me they had discovered malware on my website, and were displaying a warning message to anyone accessing it. My website is my business...
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Anonymous
Anonymous

they are trying to do this to me as of today -- threatening phone calls to my home and emails. I have blue host and they said I was OK. If Blue Host nd Sitelock in partners in...

1.0
I didn't like
  • Misrepresentation
#706959
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My website's average traffic increased from less than 100 to over 1600 hits per day. An Ipage representative advised it was due to Bot attacks, and recommended the purchase of a SiteLock plan. The service I purchased through Ipage stated the plan would "automatically...
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Anonymous
Anonymous

My experiences too. Stay away from this company at all costs!

#675095
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We created a Sitelock account in 2013 after speaking to their sales person Jon Olmstead and paid $400 for one year of service. In may 2014 they charged $299 to the card. Although the card number was never on the account. There was no invoice and there were no scan...
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1.0
#638404
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I purchased the Sitelock basic annual plan for $19.99/year through Bluehost on a new website ... it was a last minute "add on" to my hosting plan, so I thought it would be good idea. Three months later I receive an email that my website was infected with malware and I...
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Anonymous
Anonymous

I had the same experience with SiteLock. They called me after 3 months with scare tactics about malware and needed "cleans" to my website. They said I had to pay like $300 or...

#523938
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