(7 of 137 reviews match)
Th ENGs are ok, but overall, the Sitelock account teams and representatives are subpar and, at times, a nightmare. They do not listen. They do not take notes on your case. They promise the world, but under deliver. They hide behind contract when you ask for changes....Read more
Company wrote 0 public responses to the review from Jul 28, 2016.
This company is running scams about "malware" being present on the site. What made this very obvious was the fact the lady kept calling me, and telling me I should really get the problem taken care of because I was losing money since Hostgator had disabled my site. Why...Read more
Company wrote 0 public responses to the review from Feb 29, 2016.
I got a message from Hostgator at 1:24am stating my account had malware issue. My sites were still up, I respond to the message[Hostgator got confirmation I received the email], coincidentally all my sites get "suspended". Try to contact hostgator chat, then transfer...Read more
Company wrote 0 public responses to the review from Dec 30, 2015.
I didn't like
- Site security package
- Monthly packages
Reading the other submissions was like experiencing my own frustration with Sitelock. I recently received a google email informing me they had discovered malware on my website, and were displaying a warning message to anyone accessing it. My website is my business...Read more
Company wrote 0 public responses to the review from Sep 28, 2015.
I didn't like
My website's average traffic increased from less than 100 to over 1600 hits per day. An Ipage representative advised it was due to Bot attacks, and recommended the purchase of a SiteLock plan. The service I purchased through Ipage stated the plan would "automatically...Read more
Company wrote 0 public responses to the review from Jul 31, 2015.
We created a Sitelock account in 2013 after speaking to their sales person Jon Olmstead and paid $400 for one year of service. In may 2014 they charged $299 to the card. Although the card number was never on the account. There was no invoice and there were no scan...Read more
Company wrote 0 public responses to the review from May 19, 2015.
I purchased the Sitelock basic annual plan for $19.99/year through Bluehost on a new website ... it was a last minute "add on" to my hosting plan, so I thought it would be good idea. Three months later I receive an email that my website was infected with malware and I...Read more
Company wrote 0 public responses to the review from Aug 20, 2014.
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