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Dont buy from SiteLock!

I have not had an issue with any sort of blocking on any of my website for over 6 years and last week on the suggestion of Netfirms I bought the Premium package from Site lock because Netfirms told me that this would be the plan that finds the malware and then cleans it up for me. So of course this sounded like a good plan. Interestingly the day after I sign on with Site Lock Google black lists my website and site lock is telling me that this is a malware they canโ€™t clean up for me and that I would have to pay $200 extra for them to clean this up. Plus I should pay another $60 a month for a firewall to make sure it doesnt happen again. Ps I found out this info on the second call because on the first call they told me that they would had fixed the problem and resubmitted to Google for me and would call me that night to let me know the status which they never did call me back until another agent called me 4 days later.

Then we got Netfirms involved because Sitelock said its their fault for leading me to believe that the premium plan would clean up my malware and that is not the case I am paying only to get some malware removed. The Sitelock agent had the nerve to accuse me of lying and that the first agent never said that they had cleaned up my site and would resubmit to google which outraged me. He said that they listened to the call and it was never said which I know is untrue so I requested a copy of the call they listened to and they said they would send it and of course never did because they know I was right and they are the ones lying.

So I would like to spread the word about my awful experience with Sitelock the supposed leader in website security. You be the judge is it just coincidence that the day after I sign on with Sitelock I get hacked and get blacklisted from google? Or could it be that Sitelock is leaking their client list to some hackers and paying them under the table to *** into their new clients sites so that the client will have to pay Sitelock more money to get their site cleaned by them. Sitelock stands to make a lot of money on us poor suckers. Just imagine how easy it would be for them to do this and there would be no way to find out unless one of the Hackers came clean about it and why would they do it when Sitelock is paying them good money to do this. I know I am sounding like a conspiracy theorist but honestly this is just too much of a coincidence.

Monetary Loss: $3000.

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Or is it a coincidence that within minutes of my telling SL that I wanted a refund and would not pay the contract cancellation fee, that my site was throttled and the hosting company put a restriction on it? I don't think so, either....

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